Careers
Sales ManagerHR ManagerCustomer Success Manager
What we offer:
- Full remote position;
- Flexible schedule;
- Competitive remuneration;
- Extraordinary corporate events;
- Attention to every employee;
Requirements:
- Upper intermediate written and verbal English;
- Organized, responsible, and goal-oriented interpersonal skills;
- Be an “idea box” for new sales/lead generation channels/techniques;
- Experience in achieving a high level of customer service;
- Experience using some CRM or sales tracking applications;
- B2B sales experience.
Responsibilities:
- Finding new potential clients;
- Post bids on job boards/tender/freelance online platforms (UpWork, Freelancer.com, People Per Hour, etc.);
- Find direct emails and phone numbers through various search tools (Google, LinkedIn, AngelList, etc.);
- Cold emailing contacts;
- Business meetings with clients, gathering all initial requirements
- Finding and adopting high-quality contact lists;
- Document your working procedures and help the CEO improve existing business processes in our company;
- Prepare contact scripts, doing A/B tests, recording stats and conversion rates of your activities;
- Preparing proposals and working with “warm customers,” counseling clients
- Discover new ways to get new qualified leads, adopting new sales channels;
What we offer:
- Full remote position;
- Flexible schedule;
- Competitive remuneration;
- Extraordinary corporate events;
- Attention to every employee;
Requirements:
- At least three years of experience in the IT HR sphere;
- Ability to drive the entire cycle of the recruitment process;
- Has good knowledge of staff adaptation, development, and motivation;
- Able to prioritize quickly and accurately in a multitasking regime;
- Has experience in corporate culture building;
- High level of organization skills;
- Upper-Intermediate English level;
Responsibilities:
- Being responsible for administrative support of all employees ;
- Organizing social and corporate events;
- Recruiting and interviewing applicants;
- Employee onboarding, development and training;
- Develop and implement HR policies, procedures, compensation and benefits plans;
- Deal with employee requests regarding human resources issues, rules and regulations;
- Monitoring of working hours, vacations, and other related events;
- IDP process (Performance Appraisal);
- Company branding development;
What we offer:
- Full remote position;
- Flexible schedule;
- Competitive remuneration;
- Extraordinary corporate events;
- Attention to every employee;
Requirements:
- At least 2-5 years of relevant experience.
- Ability to drive the entire cycle of the recruitment process;
- Has good knowledge of CRM/help desk software project management tools;
- Able to prioritize quickly and accurately in a multitasking regime;
- Ability to think critically and creatively to resolve customers’ issues;
- A high level of organization and analytical skills ;
- Excellent written and verbal communication skills.
Responsibilities:
- Develop and maintain strong, long-lasting relationships with customers;
- Guide new customers through the onboarding process;
- Provide training and educational resources to customers;
- Serve as the primary point of contact for customers;
- Advocate for the customer within the company, representing their interests;
- Drive customer retention and expansion by ensuring customers are satisfied;
- Monitor customer health metrics and usage patterns to identify potential risks;
- Gather feedback from customers and distill insights to help improve the service;
- Track key performance indicators (KPIs) related to customer success;
- Stay up-to-date on industry trends, best practices, and emerging technologies related to customer success;